Privacy Policy

SimForge Games Studio

29 January 2026

1. Introduction

Welcome to SimForge Games Studio (“SimForge,” “we,” “our,” or “us”).

This Privacy Policy describes how we collect, use, store, share, and protect your information when you use any mobile application or game published by SimForge Games Studio (collectively, the “Apps” or “Services”).

By installing or using our Apps/Games, you agree to this Privacy Policy.

We comply with applicable privacy and data protection laws, including:

General Data Protection Regulation (GDPR) (EEA & UK)
California Consumer Privacy Act (CCPA)

2. Information We Collect

2.1 Information You Provide

We may collect information you voluntarily provide, such as:

Name and email address (e.g., when contacting support or creating an account)
Account identifiers and profile information
User-generated content (e.g., in-game chat, messages, avatars, or uploads)
Support communications

Payments:
All purchases are processed by Apple App Store, Google Play Store, or other authorized payment providers. We do not collect or store payment card details.

2.2 Information Collected Automatically

When you use our Apps, we automatically collect certain information, including:

Device information (model, OS version, language, region)
Advertising identifiers (IDFA on iOS with consent, Google Advertising ID on Android)
IP address (used temporarily for security, fraud prevention, or compliance)
App usage data (session duration, gameplay progress, feature interaction)
Crash logs, diagnostics, and performance data
Attribution and marketing performance data

2.3 Information from Third Parties

We may receive information from third-party partners, including:

Social login providers (Google Play Games, Apple Game Center, Facebook): user ID, profile name, avatar, email (depending on permissions)
Advertising and analytics partners: aggregated data for attribution, analytics, and fraud detection

2.4 Device Permissions

Our Apps may request access (if required for gameplay) to certain device features to enable gameplay or app functionality, such as:

Camera
Microphone
Storage
Notifications

Permissions can be managed in your device settings. Denying permissions may limit certain features.

3. How We Use Information

We use information to:

Operate and maintain our Apps
Provide gameplay features and account functionality
Improve performance, stability, and user experience
Personalize content and ads (where legally permitted)
Measure analytics and marketing effectiveness
Detect fraud, cheating, or security issues
Provide customer support and respond to requests
Comply with legal obligations

4. Advertising, Analytics & Third-Party SDKs

We use trusted third-party SDKs for advertising, analytics, attribution, and platform services. These partners may collect and process data according to their own privacy policies.

4.1 Advertising & User Acquisition Partners

4.2 Ad Networks / Mediation & Bidders

4.3 Analytics & Performance

4.4 Social & Authentication

5. Data Sharing & Disclosure

We do not sell personal information.

We may share limited information:

With service providers and SDK partners for app functionality
To comply with legal requirements or lawful requests
To protect users, prevent fraud, or enforce our terms
In business transfers such as mergers or acquisitions
As aggregated or anonymized data that cannot identify individuals

6. Data Retention & Deletion

We retain information only as long as necessary for the purposes described or as required by law.

You may request deletion of your data:

In-App: Settings → Delete Account (if available)
By Contact: Email us at the address below

For iOS apps, we comply with Apple’s account deletion and “Sign in with Apple” requirements.

Certain data may be retained for security, fraud prevention, or legal compliance.

7. Your Privacy Rights

Depending on your location, you may have the right to:

Access your personal data
Correct or update your data
Request deletion of your data
Object to or restrict processing
Opt out of personalized advertising
Request data portability

California residents have rights under the CCPA/CPRA, including the right to know and delete personal information.

To exercise your rights, contact us using the details below.

8. Children’s Privacy

Our Apps are not directed to children under 13 (or under 16 where applicable). We do not knowingly collect personal data from children.

If we learn that we have collected data from a child, we will delete it promptly. Parents or guardians may contact us to request deletion.

9. Push Notifications & Tracking Consent

We may send push notifications for gameplay updates, events, or offers. You can disable notifications in your device settings.

On iOS, we request consent for tracking in accordance with App Tracking Transparency (ATT). You may change your tracking preferences at any time.

10. Security

We use reasonable technical and organizational measures to protect your information, including encrypted connections and restricted access. However, no system is completely secure.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Significant updates may be communicated within our Apps.

12. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or your data, contact us: